Privacy Policy
Privacy Statement
Harpoon Brewery understands the importance of privacy and security with regard to exchanging information online. As such, we respect your right to privacy. All detailed information is held in confidence, and is never sold, transferred, shared or solicited to other parties.
To be a Friend of Harpoon, we ask our customers for personal information such as name, address, e-mail address and other details. Providing us with this information simply helps us to better serve our customers. From time to time, our site may request information from customers via surveys or contests. Participation in these surveys or contests is completely voluntary and the customer therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (activities, preferences, behavior).
Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of Harpoon's products and this site. Customers' personally identifiable information is not shared with third parties unless the third parties are part of a Friend of Harpoon survey or contest.
Personal Information Privacy
Harpoon Brewery will take all necessary steps to keep your personal information confidential. Those steps include limiting access to informational databases, encrypting sensitive information and securing our data with appropriate passwords and user permissions. We will not sell, rent, or share our customers' personal information to other companies for any reason.
We will communicate with customers via e-mail or other online delivery devices only if the customer has opted-in and agrees to receive those communications. If you believe that you are receiving our communications in error or no longer desire to receive them, please inform us and we will remove your name from our distribution lists. If a customer's personally identifiable information changes (such as zip code, phone, email or postal address), or if a customer no longer desires our service, we provide a way to correct, update or delete/deactivate users personally identifiable information. This can be done at the member manage account page or by emailing our Friend of Harpoon Customer Support at friendofharpoon@harpoonbrewery.com.
If you have any questions or comments on this policy, our use of your information, or other privacy issues, please feel free to contact us.
The Harpoon Brewery
306 Northern Ave
Boston, MA, 02210
info@harpoonbrewery.com
MORE INFORMATION
Orders Placed
Harpoon Brewery will not share your information with other companies without your prior permission. Your contact information, including your billing address, shipping address, credit card information, and e-mail address is used to facilitate orders. We also use the information you provided to contact you regarding your order.
Security
All of the transactions placed on-line are through a secure server. Personal information is encrypted before it is transmitted over the internet.
Acceptance of Terms and Conditions
Use of our website constitutes acceptance of these terms and conditions. We may make changes to the information and/or prices on our website without notice.
Harpoon Brewery
All logos, trademarks, trade names, and photography are the property of Massachusetts Bay Brewing Company (dba Harpoon Brewery). No use of these may be made without the prior written consent of Massachusetts Bay Brewing Company except to identify the products or services of Massachusetts Bay Brewing Company.
Harpoon Brewery Store
Products on the Harpoon Brewery store have limited availability and are subject to supply. Description, specifications, colors, and pricing are subject to change at any time and without any notice. Prices displayed on the site are in U.S. Dollars.
Prices and Errors
In the event a product is listed at an incorrect price, with incorrect information due to typographical error or error in pricing, we shall have the right to refuse or cancel orders placed under these conditions. We reserve the right to refuse or cancel any such orders and correct any disparities whether or not the order has been confirmed and your credit card has been charged. If the item you have purchased is out of stock or becomes unavailable we will notify you and cancel the order. If your credit card has already been charged for the purchase and your order is canceled, we shall immediately issue a credit to your credit card account in the amount of the charge. Prices and policies are subject to change without prior notice.
Comments? Questions? Email us at estore@harpoonbrewery.com. Or give us a call at 617 574 9551 x325.